Refund policy

This policy covers everything sold by Kiarrica Labs through HowMuch: monthly memberships (Silver, Gold, Platinum) and advertising spots. Our order process is conducted by our online reseller Paddle.com, the Merchant of Record, who handles payments and returns on our behalf.

30-day refund window

If you are not happy with your purchase, contact us within 30 days of the payment and we will refund it in full. This applies to your first payment and to any renewal payment. No reason is required.

How to ask for a refund

• Email contact@howmuchpro.app from the address on your account, or use our contact page.
• Tell us which payment you would like refunded.
• We reply within 2 business days. Approved refunds are processed by Paddle back to the original payment method, usually within 5–10 business days depending on your bank.

Cancelling a membership

You can cancel at any time from your dashboard. Cancellation stops future payments and your plan stays active until the end of the month you have already paid for. If you also want that last payment refunded and you are inside the 30-day window, ask us and we will refund it.

Advertising spots

Advertising is billed monthly and can be cancelled any month. If your advert has not yet gone live, or went live less than 30 days ago, we will refund that month's payment in full on request.

Duplicate or incorrect charges

Tell us about any duplicate, unrecognised or incorrect charge and we will refund it in full, whenever it happened.

Contact

Kiarrica Labs — contact@howmuchpro.app